We are aware that you as our customer put your complete trust in us. That is why we see it as our duty and responsibility to handle your privacy with care and to be compliant with the General Data Protection Regulation (GDPR). On this web page we would like to offer full transparency about the data we collect, how we collect it and why we collect it. We hope to help you understand why data is so important for businesses to thrive and to give customers the best possible experience.
This privacy statement applies to all of Nanoshi’s services. Please be aware, we take no responsibility whatsoever for the privacy policies of other websites and/or sources.
Nanoshi cares deeply about the privacy of its users and we take measures to make sure that any personal information that you share with us is kept safe and is treated as confidential.
We collect data on our customers to better understand the interests of our customers. We do this with the help of so called cookies. These cookies are data files that are stored in your browser. These cookies can communicate with so called pixels. These pixels collect data about the way you browse our site and it is used to differentiate between multiple users. Pixels are provided by third parties, such as Google or Facebook. We use data about your browsing behavior to either improve our website, our services or the relevance of the ads we show to our visitors to help them better understand our product. To elaborate on this, please have a look at how we use the data collected.
We use a Google pixel that helps us understand the way our website is used. It tracks how many users visited what web pages. It helps us analyse which pages we should improve on and which pages are in fact interesting to our customers. It tells us a lot about how we can give you, our customer, the best possible experience when using our website.
Visiting our website tells us you have had interest in our product or service. We do this for multiple reasons. We might show an ad to you after you have visited our website. For one, we’d love for you to come back to our website and we hope you don’t forget us. We also use ads to tell you more about our products. We try our best to give you relevant information that you might’ve missed on our website. We do this to help you better understand our product and how it could cater to your needs.
By visiting our website, our pixels collect data through cookies in your browser. We have no idea who you are, however, services like Google and Facebook help us identify you. All data collected is kept anonymous and can not be traced back to you. Data about one website visitor isn’t much. But imagine data about all website visitors; their average age, where they’re from or their gender. This could really help us understand who is showing interest in our products and who are the people we do all of this for. This data helps us find other people like you, who might also be interested in what we have to offer. This is how you are helping us, just by using our website.
If you shared your e-mail with us and explicitly gave us permission to email, only then will we email you about our products or services. We’d like to keep you updated about offers, products and any other news you might be interested in regarding Nanoshi.
We collect data about our customers to better understand what they love about Nanoshi. We do this to improve the way we service our customers and inform our visitors.
Nanoshi.com uses “cookies” to do this. These are small text files stored in your browser that help us analyse the way visitors browse our site. The information generated by cookies can be transferred anonymously to third parties such as Google or Facebook. We use this information to monitor how you use our website and to adjust our services accordingly.
By using Google Analytics we are able to see how our visitors use our website. We use this knowledge to optimize our website and give you the best possible experience. Without this cookie we miss very important data to help us make things easier for you. We also use Google’s cookie to show you ads that are relevant. We use the data collected to tell you what you need to know about Nanoshi’s products and services. For more information about Google Analytics cookies, please click the link below.
Use of our services
When you subscribe to our newsletter, use our services or order a product, we will ask you to share your personal details with us. This data is then used to carry out our services to you. Your data is stored on a secured environment of Nanoshi or a third party such as Google. We will not share personal data with third parties, unless they are made anonymous first. This way we make sure you keep your privacy.
When you send us an email or a message through any of our available platforms, the conversation will be stored. We might ask for personal details that might be relevant to the situation, such as an address or order number. We use this information only to answer your questions or handle your request. This data is stored on secured servers of Nanoshi or on servers of third parties. We will not combine personal data or the contents of your messages with other data we collect.
We do not collect or use information for purposes other than those described in our privacy statement, unless we get your explicit permission to do so.
Information that might personally identify you in any way is not shared with third parties. In certain cases your information might be shared internally, if relevant. Our employees are required to handle your private data with care, respect and confidentiality.
Changes to this Privacy Statement
At the bottom of every email we send you’ll find a link where you can unsubscribe from our newsletter. If there is any other personal data that you would like to be removed from our servers, please fill out a contact form and let us know.
Turning off cookies
Most browsers are set-up to automatically accept cookies. You can however alter these settings to have your browser decline cookies or to receive a notification when a cookie exchanges data. However, this might cause some services on our website, or other websites, might not function correctly. We do not recommend shutting it off.
Right to be forgotten
By law you are entitled to be forgotten, which means you can ask us to delete any personal data we have on you, within our power. Contact us if you would like to exercise your right to be forgotten.
Questions and Feedback